FG77 Privacy Policy

01 Introduction

fg77 ("we", "us", "our", "the Platform") is committed to protecting the privacy of every player who registers and plays on fg77.vip. This Privacy Policy describes how fg77 collects, stores, uses, and protects personal data in connection with the operation of the fg77 online gaming platform, which is designed specifically for players in Bangladesh.

This Privacy Policy applies to all personal data collected through the fg77 website, the fg77 mobile application, and any other service operated under the fg77 brand. By creating an account on fg77 or using any part of the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your data as described here.

fg77 takes data privacy seriously. We collect only the data we genuinely need to operate the platform, process your payments, and keep your account secure. We do not sell your personal data to third parties, and we do not use your data for purposes beyond what is described in this policy.

02 Data We Collect

fg77 collects personal data in two broad categories: data you provide directly when using the platform, and data that is collected automatically as you interact with fg77.

Data you provide directly:

• Full name as provided during registration
• Mobile phone number used to create your fg77 account
• Date of birth (used to verify you are 18 or older)
• Mobile financial service account details (bKash, Nagad, or Rocket number) for payment processing
• Identity verification documents (national ID, passport, or other government-issued ID) when requested for KYC
• Any information you provide when contacting fg77 support

Data collected automatically:

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Session data including login times, session duration, and pages visited
• Game activity data including games played, stakes placed, and results
• Transaction history including deposits, withdrawals, and bonus activity
• Cookie and tracking data as described in the Cookies section of this policy

03 How We Collect Your Data

fg77 collects your personal data through the following channels:

• Direct registration: When you create an fg77 account, you provide your name, mobile number, and date of birth directly through the registration form.
• Payment transactions: When you make a deposit or request a withdrawal, your mobile financial service account number is collected and passed to the relevant payment processor (bKash, Nagad, or Rocket).
• Identity verification: When fg77 requests KYC verification, you upload identity documents directly through your account settings or via our support team.
• Platform usage: As you use fg77, data about your sessions, games, and transactions is recorded automatically by our platform systems.
• Support interactions: When you contact fg77 support via email or chat, the content of those communications is stored as part of your account record.
• Cookies and tracking: fg77 uses cookies and similar technologies to collect technical and usage data as described in the Cookies section below.

04 How We Use Your Data

fg77 uses your personal data only for the purposes listed below. We do not use your data for any purpose that is not described in this Privacy Policy without first obtaining your consent.

• Account management: To create, maintain, and secure your fg77 account , and to verify your identity when required.
• Payment processing: To process your BDT deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
• Game operation: To run the games you participate in on fg77, record results, and calculate payouts correctly.
• Customer support: To respond to your queries, resolve disputes, and assist with account issues.
• Security and fraud prevention: To detect and prevent unauthorized access, fraudulent activity, multi-accounting, and other prohibited conduct on the platform.
• Responsible gaming: To monitor gameplay patterns and identify players who may need responsible gaming support, and to enforce deposit limits or self-exclusion requests.
• Platform improvement: To analyze how players use fg77 and improve the platform's features, performance, and game selection.
• Legal compliance: To meet any legal or regulatory obligations that apply to fg77's operations.
• Promotional communications: To send you information about fg77 bonuses, promotions, and new games — but only if you have opted in to receive such communications. You can opt out at any time.

05 Sharing Your Data

fg77 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data may be shared in the following limited circumstances only:

• Payment processors: Your mobile number and transaction details are shared with bKash, Nagad, or Rocket solely to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
• Technology service providers: fg77 uses third-party technology providers to operate the platform, including hosting, security, and analytics services. These providers are contractually bound to handle your data securely and only for the purposes fg77 specifies.
• Legal and regulatory authorities: fg77 may disclose your personal data to law enforcement, regulatory bodies, or other government authorities where required by law or where fg77 has a good-faith belief that disclosure is necessary to prevent fraud, protect the safety of users, or comply with a legal obligation.
• Business transfers: In the event that fg77 undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer.

06 Payment Data

fg77 processes all payments in Bangladeshi Taka (BDT) via bKash, Nagad, and Rocket. When you make a deposit or request a withdrawal, fg77 collects your mobile financial service account number and passes it to the relevant payment provider to complete the transaction.

fg77 does not store your full bKash, Nagad, or Rocket PIN or password at any point. Payment authentication is handled entirely by the respective payment provider through their own secure systems. fg77 only retains a record of the transaction amount, date, and the last few digits of the mobile wallet number used, for the purpose of maintaining your transaction history and resolving any payment disputes.

All payment data transmitted between fg77 and payment processors is encrypted using TLS (Transport Layer Security). fg77 does not accept or store international credit card details, bank account numbers, or cryptocurrency wallet addresses.

07 Cookies and Tracking Technologies

fg77 uses cookies and similar tracking technologies to improve your experience on the platform, keep you logged in securely, and understand how players use the site. A cookie is a small text file stored on your device when you visit fg77.

fg77 uses the following types of cookies:

• Essential cookies: These are required for the fg77 platform to function. They keep you logged in during your session and maintain your account preferences. You cannot opt out of essential cookies without stopping your use of fg77.
• Security cookies: Used to detect and prevent fraudulent activity, unauthorized logins, and suspicious behavior on your account.
• Analytics cookies: fg77 uses anonymized analytics data to understand which games are most popular, how players navigate the platform, and where technical issues occur. This data does not identify you personally.
• Preference cookies: These remember your settings and preferences, such as your preferred language or display options, so you don't have to reset them every time you visit.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging in to your fg77 account. fg77 does not use third-party advertising cookies or tracking pixels from ad networks.

08 Data Retention

fg77 retains your personal data for as long as your account is active and for a reasonable period after account closure, in order to meet legal obligations, resolve disputes, and maintain accurate financial records.

• Active accounts: All personal data associated with an active fg77 account is retained for the lifetime of the account.
• Closed accounts: After an account is closed, fg77 retains transaction records and identity verification data for a minimum of five years to comply with financial record-keeping requirements.
• Support communications: Records of support interactions are retained for two years after the last communication.
• Inactive accounts: Accounts that have been inactive for more than 12 consecutive months may be subject to closure after notice. Data associated with inactive accounts is retained for the same period as closed accounts.

When data is no longer required and the retention period has elapsed, fg77 securely deletes or anonymizes it so that it can no longer be linked to you as an individual.

09 Data Security

fg77 takes the security of your personal data seriously and implements a range of technical and organizational measures to protect it from unauthorized access, loss, or misuse. These measures include:

• TLS encryption for all data transmitted between your device and the fg77 platform
• Encrypted storage of sensitive account data including passwords (stored as hashed values, never in plain text)
• Access controls that limit which fg77 staff can view personal data, based on their role and need
• Regular security audits and vulnerability assessments of the fg77 platform
• Automated monitoring systems that detect and flag suspicious account activity in real time
• Secure data centers with physical access controls for servers hosting fg77 data

While fg77 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your fg77 account and never share your login credentials with anyone.

10 Your Privacy Rights

As an fg77 player, you have the following rights over your personal data. You can exercise any of these rights by contacting fg77 support at [email protected].

fg77 will respond to all privacy rights requests within 30 days. In some cases, we may need to verify your identity before processing a request to ensure we are releasing or modifying data belonging to the correct person.

11 Minors and Under-18 Protection

fg77 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on fg77 or provide any personal data to the platform.

If fg77 discovers that personal data has been collected from a person under the age of 18, we will immediately close the associated account, delete the data, and return any deposits made, subject to verification. Parents or guardians who believe their child has registered on fg77 should contact our support team immediately at [email protected].

fg77 uses date of birth verification during registration and may request identity documents to confirm a player's age. These measures are in place specifically to protect minors from accessing the platform.

12 Changes to This Privacy Policy

fg77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes that materially affect how we use your personal data, fg77 will notify registered players via their registered mobile number or through an in-platform notification. Your continued use of fg77 after a policy update constitutes your acceptance of the revised Privacy Policy.

We recommend reviewing this page periodically, especially if you have been away from fg77 for an extended period. If you disagree with any changes to this policy, you may request account closure by contacting our support team.

13 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise any of your privacy rights, or need to report a data concern, please contact the fg77 privacy team. We are available 24 hours a day, 7 days a week.

For more information about your rights as an fg77 player, please also review our Terms and Conditions and our Responsible Gaming page.